Terms of Use
Effective date: September 7, 2026
1. About These Terms
These Terms of Use (“Terms”) govern your access to and use of Ladzi, including the Ladzi website, Parent App, Child App and related services (collectively, the “Service”).
Ladzi is operated by:
DIGITAL BUTLERS LTD Company Registration No.: HE 434297 VAT No.: CY10434297Z Registered address: Ifigeneias 14, Limassol, Cyprus 3036
Email: ladziapp@gmail.com
By creating an account or using Ladzi, you agree to these Terms.
If you do not agree with these Terms, you should not use Ladzi.
2. About Ladzi
Ladzi is a family organization and motivation service designed to help parents and guardians manage everyday family routines and encourage age-appropriate independence.
Features may include:
- tasks;
- responsibilities;
- routines and plans;
- stars;
- rewards;
- progress tracking;
- child profiles;
- family members;
- approvals;
- reminders;
- notifications;
- related family organization functionality.
Ladzi provides organizational tools only.
Ladzi does not replace parental judgment, supervision or professional medical, psychological, educational or parenting advice.
3. Parent and Adult Accounts
A Parent Account may only be created by a person legally capable of entering into a contract.
By creating an account, you confirm that:
- the information you provide is accurate;
- you are authorized to use the email address and authentication method associated with your account;
- you are authorized to create and manage any child profiles you add;
- where required, you are the parent, legal guardian or otherwise have lawful authority to provide any required consent relating to a child.
You are responsible for activity carried out through your account and for keeping your login credentials secure.
4. Child Profiles and Child Access
Children do not create independent contractual accounts with Ladzi.
A child profile and access to the Child App are created and controlled through an authorized adult’s family account.
Parents and guardians are responsible for:
- determining whether Ladzi is appropriate for their child;
- configuring tasks, responsibilities and rewards;
- deciding which information to provide about the child;
- supervising use where appropriate;
- protecting family access codes;
- controlling which devices are connected to the family.
A child’s use of Ladzi is subject to the authorization and supervision of the responsible parent or guardian.
5. Safe and Appropriate Use
Parents and guardians remain responsible for the tasks, responsibilities, rewards, instructions and rules they create through Ladzi.
You must not use Ladzi to encourage or facilitate:
- dangerous activities;
- unlawful activities;
- abusive or degrading treatment;
- harmful punishment;
- age-inappropriate challenges;
- activities requiring adult supervision where appropriate supervision is not provided;
- conduct that could reasonably place a child or another person at risk.
Ladzi does not guarantee that any particular parenting method, task or reward will be appropriate for every child.
6. Creating a Family
A Parent Account may create a family and add children and other authorized adults.
The account holder is responsible for ensuring that invited adults are authorized to access the relevant family information.
Family members may be able to view or interact with shared information depending on their role and permissions.
7. Free Trial
Ladzi may offer a free trial before a paid subscription begins. The duration and conditions of the trial will be displayed before activation.
Where offered, Ladzi’s current intended standard trial period is 14 days, unless another period is clearly displayed at signup or checkout.
Before a trial begins, Ladzi will disclose whether:
- payment information is required;
- the trial automatically converts into a paid subscription;
- which subscription will begin;
- the applicable price and billing period.
Where a trial automatically converts into a paid subscription, you can cancel before the end of the trial to avoid the first subscription charge.
8. Paid Subscriptions
Ladzi may offer monthly, annual or other subscription plans. The applicable plan, price, currency and billing period will be displayed before purchase.
Different billing periods may provide substantially the same Ladzi functionality while differing in:
- billing frequency;
- price;
- discount;
- promotional terms.
Prices may vary depending on country, currency, taxes, promotions and payment method.
9. Automatic Renewal
Unless clearly stated otherwise before purchase, paid subscriptions renew automatically at the end of the applicable billing period.
For example:
- a monthly subscription may renew each month;
- an annual subscription may renew each year.
The applicable subscription fee will be charged to the payment method associated with the subscription unless the subscription is cancelled before renewal. Any legally required renewal notices will be provided where applicable.
10. Cancellation
You may cancel an automatically renewing subscription using functionality provided within Ladzi, through the applicable payment provider, or by contacting us where appropriate.
Unless applicable law or checkout terms provide otherwise:
- cancellation stops future automatic renewals;
- access normally continues until the end of the billing period already paid for;
- cancelling does not automatically entitle you to a refund for a period already paid for.
Nothing in this section limits mandatory consumer rights.
11. Payments and Payment Providers
Payments may be processed by third-party payment service providers. The available payment provider or method may depend on:
- country;
- currency;
- card or payment method;
- applicable law;
- technical availability.
Full payment card details are processed by the relevant payment provider and are not intended to be stored by Ladzi. Additional terms of the applicable payment provider may apply.
12. Seller Information and Regional Payment Arrangements
Unless another seller is clearly identified before payment, the contractual provider of the Ladzi subscription is DIGITAL BUTLERS LTD.
For certain countries or payment methods, an authorized regional seller, distributor or service provider may be used.
Where this applies, the identity of the applicable seller or provider, the applicable price, currency and any relevant payment terms will be clearly disclosed before the user completes the purchase.
Nothing in this section changes the identity of DIGITAL BUTLERS LTD as the operator of the Ladzi platform unless expressly stated.
13. Prices, Currency and Taxes
The final price and currency applicable to a purchase will be displayed before payment.
Depending on jurisdiction and payment method:
- applicable taxes may be included in the displayed price;
- applicable taxes may be added where legally permitted;
- currency conversion may be performed by the payment provider, card network or issuing bank.
Your bank or payment provider may apply its own conversion rate or charges.
14. Consumer Rights and Right of Withdrawal
Nothing in these Terms limits rights granted to consumers by mandatory law.
Consumers in the European Union and certain other jurisdictions may have a statutory right to withdraw from a distance contract, including certain online service contracts, within 14 days.
The precise application of a withdrawal right may depend on:
- the type of service;
- whether performance has started;
- the consumer’s express requests or acknowledgements;
- applicable local law.
Where applicable, Ladzi will provide the information and mechanisms required by law to exercise a statutory withdrawal right.
To request cancellation, withdrawal or a refund, you may contact: ladziapp@gmail.com
Model Withdrawal Notice for EU Consumers
If you are legally entitled to withdraw from your contract, you may send us a statement containing:
“To DIGITAL BUTLERS LTD, I hereby give notice that I withdraw from my contract for the provision of the Ladzi subscription.”
Please include:
- your name;
- the email address associated with your Ladzi account;
- the date the subscription was purchased;
- the date of your request.
Send the request to: ladziapp@gmail.com
You are not required to use this exact wording where applicable law allows withdrawal by another clear statement.
15. Refunds
Except where required by applicable law or expressly stated otherwise at the time of purchase, subscription fees already paid are generally non-refundable.
We may provide refunds or credits at our discretion in appropriate circumstances, including technical or billing errors.
Refund rights required by mandatory consumer law remain unaffected. If a payment is refunded, access associated with that payment may be terminated or adjusted where appropriate.
16. Failed Payments
If a subscription payment fails, we may:
- retry the payment where permitted;
- notify the account holder;
- temporarily restrict paid functionality;
- suspend or terminate the subscription after an appropriate period.
You remain responsible for keeping the selected payment method valid where automatic renewal is enabled.
17. User Content
Users may create, submit or upload content through Ladzi, including:
- tasks;
- plans;
- rewards;
- comments;
- photographs;
- audio;
- feedback;
- other family-created content.
You retain any rights you hold in content that you create.
You grant DIGITAL BUTLERS LTD a limited, non-exclusive, worldwide right to host, store, reproduce, process and display that content solely as reasonably necessary to:
- provide Ladzi;
- synchronize content between authorized users and devices;
- maintain backups;
- provide support;
- protect the security and integrity of the Service.
This permission ends when the relevant content is deleted, except where continued limited retention is reasonably necessary for backups, legal obligations, fraud prevention or dispute resolution.
18. Responsibility for User Content
You are responsible for content you submit through Ladzi. You must not upload or create content that:
- violates applicable law;
- violates the rights of another person;
- contains malicious software;
- is abusive, exploitative or harmful;
- is inappropriate for the intended family use of Ladzi.
Parents and guardians are responsible for determining what content is appropriate for their family.
19. Ladzi Intellectual Property
The Ladzi Service and its underlying materials, including, where applicable:
- software;
- source code;
- user interface;
- design;
- branding;
- logos;
- templates;
- illustrations;
- text;
- databases;
- technology;
- documentation,
are protected by intellectual property laws and are owned by DIGITAL BUTLERS LTD or its licensors, except for user content and third-party materials.
These Terms do not transfer ownership of Ladzi intellectual property to users.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable right to use Ladzi for its intended purposes during the period in which you are entitled to access the Service.
20. Restrictions on Use
You may not:
- attempt to gain unauthorized access to Ladzi or another user’s account;
- circumvent security or access controls;
- interfere with the proper operation of the Service;
- introduce malware or malicious code;
- scrape or systematically extract data without authorization;
- use automated methods to overload or abuse the Service;
- misuse family or child access codes;
- impersonate another person;
- use Ladzi for fraud or unlawful activity;
- copy, resell or commercially exploit Ladzi except where expressly authorized;
- reverse engineer Ladzi except to the extent such restriction is prohibited by mandatory law.
21. Third-Party Services
Ladzi may rely on third-party services for functionality including:
- hosting;
- infrastructure;
- authentication;
- analytics;
- payments;
- email;
- support;
- referral attribution.
Third-party services may be subject to their own terms and privacy policies. Availability or performance of third-party services may affect Ladzi.
22. Service Availability and Changes
We aim to keep Ladzi reliable and available. However, uninterrupted or error-free access cannot be guaranteed.
Availability may be affected by:
- maintenance;
- software bugs;
- infrastructure failures;
- internet connectivity;
- third-party outages;
- security incidents;
- circumstances outside our reasonable control.
We may improve, modify, replace or discontinue features over time. Where a material change significantly affects a paid subscription, we will provide notice where required by law.
23. Product Development
Ladzi is an evolving product. Features, interfaces, integrations and functionality may change as the Service develops.
Screenshots, descriptions or promotional materials may illustrate functionality that is subsequently improved or modified.
We will not intentionally misrepresent the core functionality available at the time of purchase.
24. No Guaranteed Outcome
Ladzi is designed to support family organization, motivation and age-appropriate independence. Every family and child is different.
We do not guarantee:
- a particular behavioral outcome;
- academic improvement;
- habit formation within a specific timeframe;
- elimination of family conflict;
- a particular parenting result;
- a particular level of independence.
Parents and guardians remain responsible for decisions concerning their children.
25. Account Suspension and Termination
We may suspend or terminate an account or access to the Service where reasonably necessary because of:
- a material violation of these Terms;
- unlawful use;
- fraud;
- payment abuse;
- security threats;
- conduct that creates a material risk to Ladzi, its users or third parties.
Where reasonable and legally appropriate, we will provide notice and an opportunity to remedy the issue. You may stop using Ladzi at any time.
26. Privacy
Our processing of personal data is described in the Ladzi Privacy Policy:
https://ladzi.app/privacy
The Privacy Policy forms an important part of your use of Ladzi.
27. Disclaimers
To the maximum extent permitted by applicable law, Ladzi is provided on an “as available” basis.
We do not warrant that:
- the Service will always be uninterrupted;
- every error will be corrected immediately;
- the Service will meet every family’s individual needs.
Nothing in these Terms excludes statutory warranties, guarantees or consumer protections that cannot legally be excluded.
28. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
To the maximum extent permitted by applicable law, DIGITAL BUTLERS LTD will not be liable for indirect, incidental, special or consequential losses resulting from use of or inability to use Ladzi.
Mandatory consumer protections and any liability that cannot legally be excluded or limited remain unaffected.
29. Indemnity
To the extent permitted by applicable law, users are responsible for losses reasonably arising from their unlawful use of Ladzi or material violation of these Terms.
This section does not apply where prohibited by mandatory consumer law.
30. Changes to These Terms
We may update these Terms as Ladzi develops or applicable legal requirements change.
If changes are material, we will provide reasonable notice through:
- Ladzi;
- email;
- another appropriate communication method.
Where applicable law requires renewed consent to a change, we will request it. The effective date at the top indicates when these Terms were last updated.
31. Governing Law
These Terms are governed by the laws of the Republic of Cyprus.
If you are a consumer, this choice of law does not deprive you of mandatory consumer protections that apply under the laws of your country of habitual residence.
Nothing in these Terms limits a consumer’s right to bring proceedings in a court that has jurisdiction under mandatory applicable law.
32. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
33. Entire Agreement
These Terms, together with the Privacy Policy and any additional terms clearly disclosed before purchase, constitute the agreement governing use of Ladzi.
34. Contact Us
Questions about these Terms, subscriptions, cancellations or the Service can be sent to:
ladziapp@gmail.com
DIGITAL BUTLERS LTD Company Registration No.: HE 434297 VAT No.: CY10434297Z Ifigeneias 14 Limassol, Cyprus 3036